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Privacy Policy

Effective Date: June 1, 2018
Last Updated: May 1, 2026

1. Who We Are
This Privacy Policy applies to SFP Training (“Company,” “we,” “our,” or “us”), accessible at sfp-training.com.
We provide online training materials, certification exam preparation resources, and digital learning tools to users worldwide, including the European Union, United States, and other international regions.

For the purposes of applicable data protection laws, we act as a Data Controller of your personal data.

2. Scope of This Policy
This Privacy Policy applies to:
  • Visitors to our website
  • Users purchasing or accessing our training materials
  • Subscribers to our email communications
  • Users interacting with our services globally
This policy is designed to comply with:
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act / CPRA
  • Other applicable international data protection laws

3. Categories of Personal Data We Collect
3.1 Information You Provide
  • Full name
  • Email address
  • Billing details (via secure payment processors)
  • Account login credentials
  • Messages sent via contact forms
3.2 Automatically Collected Data
  • IP address
  • Device type and browser
  • Pages viewed and session duration
  • Referral sources
3.3 Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools to:
  • Improve user experience
  • Analyze traffic
  • Deliver marketing campaigns

4. Legal Bases for Processing (GDPR)
We process your personal data under the following lawful bases:
  • Contractual Necessity – to deliver purchased courses and services
  • Consent – for marketing communications and non-essential cookies
  • Legitimate Interests – improving our website, fraud prevention
  • Legal Obligations – compliance with applicable laws

5. How We Use Your Information
We use your data to:
  • Provide access to exam prep materials and digital products
  • Process payments securely
  • Send transactional and promotional emails
  • Improve course content and website performance
  • Detect and prevent fraud or misuse

6. Sharing and Disclosure of Information
We do not sell personal data.

We may share your data with:
6.1 Service Providers
  • Payment processors
  • Hosting providers
  • Email marketing platforms
  • Analytics services

6.2 Legal Authorities
If required by law, regulation, or legal process

6.3 Business Transfers
In case of merger, acquisition, or asset sale

7. International Data Transfers
As a global platform, your data may be transferred outside your country, including to the United States or other jurisdictions.
Where required, we implement safeguards such as:
  • Standard Contractual Clauses (SCCs)
  • Secure data processing agreements

8. Data Retention
We retain personal data only as long as necessary:
  • Active accounts: duration of use
  • Financial records: as required by law
  • Marketing data: until consent is withdrawn

9. Your Rights Under GDPR (EU Users)
If you are located in the EU, you have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
To exercise your rights, contact us at: [email protected]

10. Your Rights Under CCPA/CPRA (California Users)
California residents have the right to:
  • Know what personal data we collect and use
  • Request deletion of personal data
  • Correct inaccurate information
  • Opt-out of data sharing (if applicable)
  • Non-discrimination for exercising rights
“Do Not Sell or Share My Personal Information”
We do not sell personal data. If this changes, we will provide a clear opt-out mechanism.
To submit a request: [email protected]

11. Cookies Policy
We use:
  • Essential cookies – for site functionality
  • Analytics cookies – to understand usage
  • Marketing cookies – for advertising
You can manage cookie preferences via your browser or cookie banner.

12. Data Security
We implement industry-standard safeguards, including:
  • SSL encryption
  • Secure servers
  • Restricted data access
However, no system is 100% secure.

13. Third-Party Links
Our website may contain links to external platforms (e.g., course marketplaces).
We are not responsible for their privacy practices.

14. Children’s Privacy
Our services are not intended for children under 13 (or applicable legal age).
We do not knowingly collect data from minors.

15. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or significant effects on users.

16. Email Marketing & Communications
If you opt-in, we may send:
  • Course updates
  • Promotions
  • Educational content
You can unsubscribe at any time via the link in emails.

17. Disclaimer on Training Services
SFP Training provides educational materials only.
We do not:
  • Guarantee exam success
  • Represent certification bodies
  • Share your personal data with certification organizations

18. Changes to This Privacy Policy
We may update this policy periodically.
Updates will be posted with a revised “Last Updated” date.

19. Contact Information
For privacy-related inquiries:
SFP Training
Email: [email protected]
Website: sfp-training.com

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  • Home
  • FREE EXAM ASSESSMENT
  • QUESTION BANKS
  • HOW TO PAY
  • Online Exam Prep Courses
    • (CFM) ​Certified Facility Manager
    • (CCM) Certified Construction Manager
    • (CPCM) Certified Professional Contracts Manager
    • (CFPS) Certified Fire Protection Specialist
    • (PMP) Project Management Professional
    • (CCP) Certified Cost Professional
    • (CMRP) Certified Maintenance and Reliability Professional
    • (CMRT) Certified Maint. & Reliability Tech.
    • (CSCP) Certified Supply Chain Professional
    • (CAMA) Certified Asset Management Assessor
  • Blog
  • Disclaimer
  • About Us